Privacy Policy
Please find our Privacy Policy below

ONLINE PRIVACY POLICY

This Privacy Policy applies to all personal informationcollected by esuite trading pty ltd

  1. What is "personal information"?

    • a.    The Privacy Act 1988 (Cth) currently defines"personal information" as meaning information or an opinion about         an identified individual or an individual who is reasonably identifiable:
                      i.  whether the information or opinion is true or not; and                     
                    ii.  whether the information or opinion is recorded in a material form or not.
    • b.    If the information does not disclose youridentity or enable your identity to be ascertained, it will in most cases         not be classified as "personal information" and will not be subject tothis privacy policy.
  2. What information do we collect?

    • a.  The kind of personal information that we collectfrom you will depend on how you use the website. The personal       information whichwe collect and hold about you may include: email address, postal or deliveryaddress, mobile      phone number, username and password, credit card details.
  3. How we collect your personal information

    • a.    We may collect personal information from youwhenever you input such information into the website.
    • b.    We also collect cookies from your computer whichenable us to tell when you use the website and also to help         customise yourwebsite experience. As a general rule, however, it is not possible to identifyyou personally from         our use of cookies.
  4. Purpose of collection

    • a.   The purpose for which we collect personalinformation is to provide you with the best service experience        possible on thewebsite.
    • b.    We customarily disclose personal informationonly to our service providers who assist us in operating the         website. Yourpersonal information may also be exposed from time to time to maintenance andsupport         personnel acting in the normal course of their duties.
    • c.    By using our website, you consent to the receiptof direct marketing material. We will only use your personal        information forthis purpose if we have collected such information direct from you, and if itis material of a type        which you would reasonably expect to receive from us. Wedo not use sensitive personal information in direct        marketing activity. Ourdirect  marketing material will include asimple means by which you can request not to        receive further communications ofthis nature.
  5. Access and correction

    Australian Privacy Principle 12 permits you to obtainaccess to the personal information we hold about you in certain circumstances,and Australian Privacy Principle 13 allows you to correct inaccurate personalinformation subject to certain exceptions. If you would like to obtain suchaccess, please contact us as set out below.

  6. Complaint procedure

    If you have a complaint concerning the manner inwhich we maintain the privacy of your personal information, please contact usas set out below. All complaints will be considered by Justin Lane and we mayseek further information from you to clarify your concerns. If we agree thatyour complaint is well founded, we will, in consultation with you, takeappropriate steps to rectify the problem. If you remain dissatisfied with theoutcome, you may refer the matter to the Office of the Australian Information Commissioner.

  7. Overseas transfer

    Your personal information will not be disclosed torecipients outside Australia unless you expressly request us to do so. If yourequest us to transfer your personal information to an overseas recipient, theoverseas recipient will not be required to comply with the Australian PrivacyPrinciples and we will not be liable for any mishandling of your information insuch circumstances.

  8. GDPR

    In some circumstances, the European Union GeneralData Protection Regulation (GDPR) provides additional protection to individualslocated in Europe. The fact that you may be located in Europe does not,however, on its own entitle you to protection under the GDPR. Our website doesnot specifically target customers located in the European Union and we do notmonitor the behaviour of individuals in the European Union, and accordingly theGDPR does not apply.

  9. How to contact us about privacy

    If you have any queries, or if you seek access toyour personal information, or if you have a complaint about our privacypractices, you can contact us through: info@esuite.com.au.

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